Server Management Will Not Start After Update
Filed under: EnterpriseOne - General, EnterpriseOne - JAS (Java Application Server), Oracle Server Manager, Server Manager, enterpriseone
We are updating our EnterpriseOne Tools Release to 8.98.2.2 and had an issue with updating the Server Manager Agent on our Windows web servers. After following the steps to do the update of the Server Manager Agent it would not restart. I was able to find a document (Doc ID 983043.1) on Oracle Support that fixed the issue.
To resolve this issue, Customers need to download the 8.98.2.2 (or newer) version of the Server Manager update component and proceed with the following steps:
Update your Server Manager console with the newer version of Server Manager.
Locate the “scfagent.jar” file in the following directory:
{jde_home}\targets\oc4j\j2ee\home\applications\ManagementConsole\ManagementConsole_WAR\scfagent
where {jde_home} is your Server Manager console install location.Copy this file to the following directory on the machine where your Windows Server Manager agent is running:
{jde_agent_home}\lib\_staging
where {jde_agent_home is the Server Manager agent install locationRename the “scfagent.jar” file that you have copied to “agentUpdate.jar”. If there is already a file with this name, it should be replaced with the new file you have copied.
Run the “startAgent.bat” command file twice from the {jde_agent_home}\bin directory. The first time will update the Server Manager agent JAR files with the newer version, but will likely fail to start the service. The second time should start the service successfully.
I hope that helps!
Tags: enterpriseone, enterpriseone, EnterpriseOne - General, EnterpriseOne - JAS (Java Application Server), jde, oracle, Oracle Server Manager, Server Manager, Server Manager, Tools Release, version, xeWeb Only Version Pain
Filed under: EnterpriseOne - General, EnterpriseOne - SQLs, eGen, sql
We seem to be having an issue with old “web only” versions. There are times when the “web only” version causes the other version to not egen correctly. So, below is the SQL that can be used to select the “web only” versions.
SELECT count(*) FROM COPD811/F983051 WHERE VRVCC2='1'
If you want to be more precise, you can grab the “web only” versions that have been executed prior to a certain date by using the VRVED field and the six digit date which can be found on the e1 dates page.
Tags: e1, eGen, eGen, EnterpriseOne - General, EnterpriseOne - SQLs, sql, sql, version, versions, xeEnterpriseOne Minimum Technical Requirements
Filed under: EnterpriseOne - General, IBM i/System i/iSeries/AS400, Java, MetaLink, Minimum Technical Requirements, Oracle Server Manager, enterpriseone, oracle, websphere
Recently, I found that the Minimum Technical Requirements for Oracle EnterpriseOne to be a little difficult to track down.
So I thought I should create a post about it here so that I dont have to waste a bunch of time looking for it.
If I remember I did this, anyway.
JD Edwards EnterpriseOne Current MTR Index (Doc ID 747323.1)
| Application Packs |
| Application Management Pack |
| Business Intelligence |
| Oracle Business Intelligence Publisher |
| Oracle Embedded Business Intelligence Applications |
| Business Servers |
| Business Services Servers |
| Clients |
| EnterpriseOne 8.0/Xe |
| EnterpriseOne Tools 8.9x |
| Clients Pervasive |
| EnterpriseOne 8.0/Xe – Pervasive |
| EnterpriseOne Tools 8.9x – Pervasive |
| Cluster Servers |
| EnterpriseOne 8.0/Xe |
| EnterpriseOne Tools 8.9x |
| Collaborative Portal |
| Collaborative Portal 8.0/Xe |
| Collaborative Portal 8.9x |
| Crystal Report – Business Objects |
| Business Objects Enterprise XIR2 |
| Crystal Reports XIR2 |
| Database Software |
| EnterpriseOne 8.0/Xe |
| EnterpriseOne Tools 8.9x |
| Deployment Server |
| EnterpriseOne 8.0/Xe |
| EnterpriseOne Tools 8.9x |
| Disk Space |
| 8.9x Disk Space Requirements |
| Enterprise Servers |
| EnterpriseOne 8.0/Xe |
| EnterpriseOne Tools 8.9x |
| EnterpriseOne Integration |
| EnterpriseOne Integration Page |
| Extended Process Integration XPI |
| Enterprise XPI Foundation |
| JD Edwards EnterpriseOne 8.12 Integration Points |
| Enterprise XPI 8.11 Integration Points |
| EnterpriseOne 8.11 SP1 Integration Points |
| Mobile Tools |
| Mobile Client 8.9x |
| Mobile Synchronization Server 8.9x |
| PIM Sync Server |
| EnterpriseOne Tools 8.9x |
| Operational Consoles |
| Plant Manger’s Dashboard Version 8.12 |
| Plant Manger’s Dashboard Version 8.11 SP1 |
| Financial Management and Compliance Console Version 8.12 |
| Financial Management and Compliance Console Version 8.11 SP1 |
| Real-Time Events Server |
| EnterpriseOne Tools 8.9x |
| Supply Chain Planning (SCP) |
| EnpterpriseOne Supply Chaining Planning Page |
| Third Party Software |
| WebSphere MQ |
| Vertex Payroll Tax Q Series |
| Vertex Sales Tax Q Series |
| Terminal Servers |
| EnterpriseOne 8.0/Xe |
| EnterpriseOne Tools 8.9x |
| Virtualization |
| Oracle VM |
| Web Servers |
| EnterpriseOne 8.0/Xe |
| EnterpriseOne Tools 8.9x |
| Web Services Gateway Server (WSG) |
| Web Services Gateway server (WSG) |
| Information Websites |
| EnterpriseOne Xe |
| EnterpriseOne 8.0 |
| EnterpriseOne Tools 8.9x |
Processing, Processing, Processing!
Filed under: E1Tips, EnterpriseOne - General, Internet Explorer, Javascript, Microsoft, RegEdit, XML, enterpriseone
We had a user submit an issue last week that was a little baffling.
User: “When I try to access an application in EnterpriseOne all I get is the processing image.”
Us: “Does the ‘processing’ ever go away?”
User: “No. It just sits there.”
Us: “um, ok. Let us do some checking and we’ll get back to you.”
Our PC support staff was able to remote into the PC and found that there was an “element not found” Javascript error.
The error was fixed by modifying the following registry entry:
HKEY_CLASSES_ROOT\TypeLib\{EAB22AC0-30C1-11CF-A7EB-0000C05BAE0B}\1.1\0\win32
Replace the current value on the default setting from:
"C:WINDOWS\system32\shdocvw.dll"
to
"C:WINDOWS\system32\ieframe.dll"
We didn’t have to reboot for this setting to take effect, but you may have to.
Tags: e1, E1Tips, enterpriseone, enterpriseone, EnterpriseOne - General, Internet Explorer, Javascript, Microsoft, RegEdit, xe, XMLOracle Give Away Extended Support
Filed under: EnterpriseOne - General, MetaLink, My Oracle Support, enterpriseone, oracle
I got this email this morning:
Dear JD Edwards EnterpriseOne Customer,
During the recent COLLABORATE conference Oracle President Charles Phillips announced that Oracle will waive first year Extended Support fees for certain product lines. This includes 8.11 and 8.11 SP1 for JD Edwards EnterpriseOne.
What is Extended Support?
Many JD Edwards legacy programs are supported under Oracle’s Lifetime Support Policy. This means that when Premier Support ends, you may continue to receive updates, and legislative and regulatory fixes for an additional three years under Oracles Extended Support. Please be sure to review Oracle’s Lifetime Support Policy for details regarding each JD Edwards release.How Does this Affect You?
All customers currently using JD Edwards EnterpriseOne 8.11 and 8.11 SP1 will have the first year of their Extended Support fee waived. After that you will have the option of continuing your Extended Support service, and can contact your Support Sales representative to initiate the purchasing process.For more information, please review the following article on MetaLink 3, NOTE: 778948.1, or contact Global Customer Support for further questions.
I wonder if you still get the HelpDesk101-type support when you first call? Im not trying to be negative, but you know what I mean:
- Have you applied all the ESUs?
- Have you modified the object?
- Are you on the latest Tools Release?
- Could you send me a full set of logs for both the web server and the enterprise server? – Yeah, sure. Have funning going through 2 GB of TEXT!
Anyway, it may be a good deal.
Tags: enterpriseone, enterpriseone, EnterpriseOne - General, esu, jd edwards, jde, MetaLink, My Oracle Support, oracle, oracle, Tools Release, xeThe EnterpriseOne Session Timeout Two-Step…Ok, Three Step
Filed under: EnterpriseOne - Install/Upgrade, EnterpriseOne - JAS (Java Application Server), Microsoft, Oracle Server Manager, enterpriseone, oracle
We have several work areas that require a longer inactive timeout setting than the default 20 minutes (Payroll Time-entry, Fixed Asset Accounting, etc.).
Unfortunately, EnterpriseOnes architecture does not make the process of configuring a session timeout very easy. There are three separate separate settings that need to configured correctly. Depending on your architecture that could mean three separate machines using three separate platforms. Whatever your architecture looks like there are at least three.
- The Java Application Server (JAS). No matter what flavor of JAS you are running (IBM Websphere, Oracle Application Server, BEA, etc.) you will need to configure the applications user session timeout setting. The screenshots for IBM Websphere 6.0.2.13 are below:
- The EnterpriseOne HTML Server. This setting is in the JAS.INI under the [CACHE] stanza. The setting is in milliseconds (3600000 = 1 hour). If you are running the Oracle Server Manager for EnterpriseOne, you can find it in the Cache Configuration section under the Web Runtime configuration.
- The HTTP server. The instructions for both Microsoft IIS and IBM HTTP Server follows:
- Microsoft IIS:
- Display the properties of the website that is configured to host EnterpriseOne
- On the Website tab, modify the Connection Timeout setting. Please note that this value is in seconds, not milliseconds.
- IBM HTTP Server:
- Edit the Timeout setting in the HTTPD.CONF file. Please note that this value is in seconds, not milliseconds.
- Microsoft IIS:
NOTE: To avoid record locking Oracle specifies to configure the system so that the JAS server will timeout the users session. To do that both the EnterpriseOne HTML Server and the HTTP server need to be set to great times than the JAS server. For example:
- To configure a timeout value of 30 minutes:
- JAS Server: 30
- EnterpriseOne HTML Server: 3600000
- HTTP Server: 3600
The JD Edwards Advisor’s Analysis Of Oracle OpenWorld 2008
Filed under: EnterpriseOne - General, Oracle OpenWorld
Once again the JD Edwards Advisor gives us some great insight to Oracle’s OpenWorld 2008. Lee came up with 4 things that he thought were the top takeaways:
- Oracle’s roadmap for JD Edwards applications remains clear and promising.
- Oracle is shifting its focus from making strategic pronouncements to executing on them.
- New functions for Oracle’s ERP suites will increasingly be delivered via edge applications, standalone tools, and software as a service (SaaS).
- Fusion Applications will be available soon. However, many customers will care less…and Oracle won’t be offended.
Be sure to read the entire article.
Tags: e1, EnterpriseOne - General, fusion, jd edwards, oracle, Oracle OpenWorld, world, xe20 Products Affected By Oracle’s Lastest Critical Patch Update
Filed under: EnterpriseOne - General, EnterpriseOne - Security, oracle
Oracle released the October 2008 Critical Patch Update. This update contains 36 new security fixes across 20 different products.
A piece of EnterpirseOne, the Business Services Server, is included in this update.
Oracle CPU – October 2008
Oracle CPU FAQ
Good News And Bad News With Oracle’s Latest Patches
Forty-five new Oracle patches will be released Tuesday, July 15, 2008.
Bad News: 25 products are affected.
Good News: "There are no new security fixes affecting JD Edwards products."
Yippee! I hate trying to explain the needs for upgrades to users when they can’t really see the issue.
Tags: e1, EnterpriseOne - General, jd edwards, oracle, security, xeE1 Admins Need To Know Everything About Everything
Filed under: EnterpriseOne - General, EnterpriseOne - Install/Upgrade, EnterpriseOne - JAS (Java Application Server)
I admit that I am a "Jack of all trades, master of none". Which can be a good thing as in the second paragraph of the Wikipedia entry.
A Jack of all trades may also be a master of integration, as the individual knows enough from many learned trades and skills to be able to bring their disciplines together in a practical manner.
Ok, I’m getting a little off track.
With that said, I don’t think that any EnterpriseOne CNC Admin can be a master at everything. That may be a little strong, but unless E1 is your only responsibility and you have very little changes to make, knowing everything about everything that touches your EnterpriseOne system is an extremely difficult pursuit.
In our staff of 30 or so, I feel that I am one of a few that have a pretty extensive background in a wide variety of information technology related subjects. However, yesterday, my "master of none" was exposed.
We are running tools release 8.96.1.5. This release uses IBM’s HTTP Server, which is IBM’s slightly modified Apache HTTP Server 2.0. Although I’ve worked on many different systems, I’ve never had the privilege of administering a mission critical Apache HTTP Server until we started using it for E1 and even then it always… just ran. I never really had to do anything with it besides the httpd.conf modifications required by E1, which are specified very simply in the EnterpriseOne documentation.
Well, yesterday, we had users calling saying that they "couldn’t view PDFs". We were receiving IBM Websphere logs that indicated that the system was unable to write to the /temp directory. Well, the reason for this message was found when one of my colleagues logged-on to the server and noticed the pop-up that said the "E:" drive was out of space.
Now, we know what was going on, but why? There is usually about 10GB of free space on that drive. What could have taken it all. Granted, I haven’t looked in quite a while, but nothing else runs on that box, but the E1 web client.
After a little bit of head-scratching, we found that the culprit was a log file. The Apache access log file. Unknown to me or my non-Apache admin colleagues, the Apache access logs are set to not truncate automatically. In other words, they build and build and build until you have no more disk left.
Fortunately, I was able to find a way to create a new log file after either an amount of time or when the a specified file size is reached. It uses the rotatelogs application that ships with Apache and is configured within the httpd.conf file.
Essentially, you send all Apache access logging through the rotatelogs application which then writes the log to your specified location. This is called "Piped Logging". Here is the basic syntax:
rotatelogs [ -l ] logfile [ rotationtime [ offset ]] | [ filesizeM ]
And this is what I am using:
CustomLog "|bin/rotatelogs.exe logs/access_%Y%m%d_%H%M%S.log 3600" common
This configuration forces a new log file to get created every hour (3600 seconds).
Another benefit to using piped logging is that the log files are not locked by the Apache.exe process. This allows the ability to delete the current log file.
Unfortunately, I have been unable to find a way to delete old files within Apache. I may have to resort to some bat file or VBScript for that.
Tags: cnc, e1, enterpriseone, EnterpriseOne - General, EnterpriseOne - Install/Upgrade, EnterpriseOne - JAS (Java Application Server), ibm, oracle, system i, Tools Release, websphere, xe
