Server Management Will Not Start After Update

We are updating our EnterpriseOne Tools Release to 8.98.2.2 and had an issue with updating the Server Manager Agent on our Windows web servers. After following the steps to do the update of the Server Manager Agent it would not restart. I was able to find a document (Doc ID 983043.1) on Oracle Support that fixed the issue.

To resolve this issue, Customers need to download the 8.98.2.2 (or newer) version of the Server Manager update component and proceed with the following steps:

Update your Server Manager console with the newer version of Server Manager.

Locate the “scfagent.jar” file in the following directory:
{jde_home}\targets\oc4j\j2ee\home\applications\ManagementConsole\ManagementConsole_WAR\scfagent
where {jde_home} is your Server Manager console install location.

Copy this file to the following directory on the machine where your Windows Server Manager agent is running:
{jde_agent_home}\lib\_staging
where {jde_agent_home is the Server Manager agent install location

Rename the “scfagent.jar” file that you have copied to “agentUpdate.jar”. If there is already a file with this name, it should be replaced with the new file you have copied.

Run the “startAgent.bat” command file twice from the {jde_agent_home}\bin directory. The first time will update the Server Manager agent JAR files with the newer version, but will likely fail to start the service. The second time should start the service successfully.

I hope that helps!

How To Start/Stop The Managed Agent On AS400

You can start/stop the managed agent from the command line (green screen) by following the steps below:

1. Start the QSHELL by typing STRQSH at the command prompt.
2. Change to the JDE_HOME/bin directory by typing <install_dir>/JDE_HOME/bin.
   *** The <install_dir> refers to the installation directory in the IFS
3. To start the agent enter: startAgent &
   *** The & allows the agent to start as a background job so that it will not stop when you leave the QSHELL
4. To stop the agent enter: stopAgent
5. To restart or bounce the agent enter: restartAgent

You will want to run this in your startup script with a user that has a job queue that is not able to be interrupted.  Because of this, QINTER is not a very good choice.  The user will also need the following permissions: *ALLOBJ, *SAVSYS, *JOBCTL & *SECADM.

Also covered on Oracle’s My Support page ID 659949.1

Presentations from Oracle OpenWorld 2009

JD Edwards and Oracle Application Integration Architecture: One Powerful Combination

Red Stack Technology and JD Edwards EnterpriseOne 8.12: Future Is Bright for Orlando Utilities Commission

Maximize your JD Edwards EnterpriseOne investment with Tools and Technologies

The Benefits of Running JD Edwards EnterpriseOne on the Oracle Technology Stack

Choosing the Right Technology Stack for JD Edwards EnterpriseOne

EnterpriseOne Event Rules Debugger Broker Error

The other day I was notified by a developer that he was receiving the errors pictured to the left when opening the debugger.  The application looked like it opened just fine and then right before it was done, these errors would appear.

I checked all the logs and re-installed the BPM Broker but the error persisted. 

Then I searched the My Oracle Support site and… tada!  A hit.  Knowledge Base ID 661700.1 had the solution.

There are about 5 different solutions listed and, of course, my issue was resolve with solution #5.

1. For 8.97 and higher Tools Releases Only:Make sure the following DLL files are registered on the workstation using the command

regsvr32 <Drive Letter>:\<E1 Release>\system\bin32\<DLL name>

E1Soap.dll
DebuggerService.dll
WinUBEDbgService.dll
JDEBPMSoap.dll
JDEBPMSockets.dll

I’m not sure which DLL was having the issue, but after I ran through these commands the error went away.

Hope this helped. 

Batch Version (P98305W) Version Error

After our latest tools release update there was a special instruction that I forgot to do on one of the environments.  It was to delete all versions of the Batch Versions (P98305W) application.  Usually, there will be just one version: ZJDE0001.

Well, since I forgot, to the left is the error that you might get if you don’t do it.  The second image is the Interactive Versions screen that you will need to use to delete the version.

EnterpriseOne & Sharepoint

A few weeks ago I attended a webinar sponsored by JDETips and presented by K-Rise Systems.

K-Rise has a very interesting set of EASYProcess web parts that integrate with EnterpirseOne.

Below is a list of selling points:

• With EASYProcess you get the power of Web portal interfaces, workflows, a business process automation engine, data integration, reporting, web services and handheld development, all in one place, integrated seamlessly to work with JDE and any database.
• Absolutely NO CODING in using EASYProcess.Your staff will be developing with EASYProcess very quickly. The learning curve is a couple of days. On-Site and On-Line training available. See possible projects below.
• Are you paying your developers to accurately place semi-colons? Let EASYProcess do that. Now your staff can do what they do best: build useful applications for your customers and users.
• Creates SharePoint compatible webparts with complex workflow.
• Team Development Friendly. All versions of World & E1 compatible

It looks like this product could really help in making EnterpriseOne data available through SharePoint a trivial task.

Oracle Give Away Extended Support

I got this email this morning:

Dear JD Edwards EnterpriseOne Customer,

During the recent COLLABORATE conference Oracle President Charles Phillips announced that Oracle will waive first year Extended Support fees for certain product lines. This includes 8.11 and 8.11 SP1 for JD Edwards EnterpriseOne.

What is Extended Support?
Many JD Edwards legacy programs are supported under Oracle’s Lifetime Support Policy. This means that when Premier Support ends, you may continue to receive updates, and legislative and regulatory fixes for an additional three years under Oracle’s Extended Support. Please be sure to review Oracle’s Lifetime Support Policy for details regarding each JD Edwards release.

How Does this Affect You?
All customers currently using JD Edwards EnterpriseOne 8.11 and 8.11 SP1 will have the first year of their Extended Support fee waived. After that you will have the option of continuing your Extended Support service, and can contact your Support Sales representative to initiate the purchasing process.

For more information, please review the following article on MetaLink 3, NOTE: 778948.1, or contact Global Customer Support for further questions.

I wonder if you still get the HelpDesk101-type support when you first call?  I’m not trying to be negative, but you know what I mean:

• Have you applied all the ESUs?
• Have you modified the object?
• Are you on the latest Tools Release?
• Could you send me a full set of logs for both the web server and the enterprise server? – Yeah, sure. Have funning going through 2 GB of TEXT!

Anyway, it may be a good deal.

EnterpriseOne Javascript Error Causing Errors In Internet Explorer

We recently went live with Employee Self-Service.  In doing so, we no longer send employees their direct deposit pay stub.  Over the last few days we were notified that some employees were unable to view the paycheck details. 

We began troubleshooting the issue with looking at the usually culprits:

• Browser used (Firefox doesn’t work with EnterpriseOne Tools Release 8.97)
• Browser security settings (EnterpriseOne & IE7)
• Browser add-ons/plug-ins/extensions

However, nothing seemed suspect.

So, I put on the Web Developer Hat (don’t tell Charlie) and started troubleshooting.  I found that there was a Javascript error in Internet Explorer.  I tracked down the offending file an commented out the code.

The Javascript file that I changed was /js/JDEDTA.js.

The specific line that was causing the problem was line 344.  I commented out the whole thing because who needs “typeahead” functionality in Employee Self-Service?

340:    this.saveAutoCompleteData = function(){

341:        //Hack to make typeahead work in IE

342:        /*if(document.all){

343:            var formToPost = document.forms[this.formName];

344:                  window.external.AutoCompleteSaveForm(formToPost);

345:        }else if (!this.isSafari){

346:            var formToPost = document.forms[this.formName];

347:              if (formToPost)

348:              {

349:                  var action = formToPost.action;

350:                  formToPost.action = "javascript:void(0)";

351:                  formToPost.submit();

352:                  formToPost.action = action;

353:              }

354:        }*/

355:    }

Simple E1 URLs

Jeff Stevenson has a very good post on his blog about simplifying how users access EnterpriseOne using Apache virtual hosts, DNS mappings, host aliases and redirects.

Make a URL that looks like this:

http://server.company.com:82/jde/owhtml

Look like this:

http://e1.company.com or http://e1

Thanks, Jeff!

Handy eGen Tweak

In order to shorten the time that it takes to run the eGen process, I modify a couple settings in the gen.bat file.  They modify the memory that is used by the JVM.

• ms128m –> ms512m
• mx512m –> mx1024m

The full line in the gen.bat looks like the following:

• %JAVA_PGM% -Xss1m -ms512m -mx1536m -Ddefault_path=%INI_DIR% -classpath %GEN_CLASSPATH% com.jdedwards.runtime.generator.Generator %1

NOTE: This is on a workstation with 2GB RAM running Tools Release 8.97 and the settings are what I use.  This is not a recommendation from Oracle.

Do you have any tweaks for the eGen process that you use?

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