Server Management Will Not Start After Update

We are updating our to 8.98.2.2 and had an issue with updating the Agent on our Windows web servers. After following the steps to do the update of the Agent it would not restart. I was able to find a document (Doc ID 983043.1) on Support that fixed the issue.

To resolve this issue, Customers need to download the 8.98.2.2 (or newer) of the update component and proceed with the following steps:

Update your console with the newer of .

Locate the “scfagent.jar” file in the following directory:
{jde_home}\targets\oc4j\j2ee\home\applications\ManagementConsole\ManagementConsole_WAR\scfagent
where {jde_home} is your console install location.

Copy this file to the following directory on the machine where your Windows agent is running:
{jde_agent_home}\lib\_staging
where {jde_agent_home is the agent install location

Rename the “scfagent.jar” file that you have copied to “agentUpdate.jar”. If there is already a file with this name, it should be replaced with the new file you have copied.

Run the “startAgent.bat” command file twice from the {jde_agent_home}\bin directory. The first time will update the agent JAR files with the newer , but will likely fail to start the service. The second time should start the service successfully.

I hope that helps!

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